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Privacy Policy

Effective Date: October 15, 2024

At The Gaun By Maya, accessible from www.thegaun.id, we are committed to protecting your privacy and ensuring the safety of any personal information you provide. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the practices described below, please do not use our services.

  1. Information We Collect
    We collect the following types of information to provide better services to our users:

a. Personal Information:
When you place an order, sign up for our newsletter, or contact us through the website, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

b. Non-Personal Information:
We may collect non-personal information such as your browser type, device information, and IP address. This helps us understand how users interact with our website and allows us to improve our services.

c. Cookies:
We use cookies to enhance your browsing experience, track user preferences, and analyze site traffic. You can manage your cookie preferences in your browser settings.

  1. How We Use Your Information
    The information we collect is used in the following ways:

Order Processing: To process and fulfill your orders, including payment transactions and delivery.
Customer Support: To respond to your inquiries, questions, or feedback.
Marketing: To send you updates, promotional offers, and newsletters related to The Gaun By Maya, if you have opted in to receive them.
Site Improvement: To analyze website usage and improve our content, services, and customer experience.

  1. How We Protect Your Information
    We implement a variety of security measures to ensure the protection of your personal information. These include encryption of sensitive information and secure data storage. However, please note that no method of online transmission or electronic storage is 100% secure.
  2. Sharing of Information
    We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

We may also disclose information if required by law or in response to valid requests by public authorities.

  1. Third-Party Links
    Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or privacy practices of these websites. We encourage you to review their policies before providing any personal information.
  2. Your Rights
    You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or by contacting us directly at support@thegaun.id.
  3. Changes to This Privacy Policy
    We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
  4. Contact Us
    If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

The Gaun By Maya
Email: support@thegaun.id
Address: Jl. Taman Johor Indah Permai II, Jl. Jupiter Blok H No. 06, Medan Johor, Medan.